Samuel Bassetto

The new ads for Campus Montréal's major fundraising campaign feature researchers and members of our academic community who were asked “What would your world cup aspirations be?” In other words, what do they hope to accomplish in their research or academic career? Meet the talented individuals who answered the question here.

Samuel Bassetto
Assistant Professor, Department of Mathematics and Industrial Engineering, École Polytechnique de Montréal

“When we buy a product, we want to make sure it is not defective or damaged; when we make use of a service, we want to ensure it is adequate for our needs. We assess quality on a daily basis. It is, along with mass production, instrumental in shaping our society as we know it today. In terms of the products and services we consume, quality excellence is met through perfectly adapted and controlled processes that are continually improved.

A great many methods and tools are employed to achieve the highest levels of quality. Yet, we find faults and problems occurring in both products and services. This could go from a single incidence of poor service up to a massive product recall. In a society where tolerance to such situations is extremely low, and those responsible are invariably held to account, mistakes can be damaging.

My research work focuses on understanding production process control mechanisms and making them more effective so that, ultimately, a real level of quality can be guaranteed. My work also involves continuous improvement methods and finding ways to make them more operational and easier to implement. The results of my research enable organizations to set a continuous improvement plan in motion. When quality is affected or reduced, the organization will now be able to answer the following types of questions: Who do I send my comments to? Who will look into them? How can I contribute to the solution? What is causing the problem? What can be done to improve the situation? Is progress being made?”

Samuel Bassetto is part of the Institute for Data Valorisation (IVADO) with more than 560 graduate students and 90 research professors from HEC Montréal, Polytechnique Montréal and Université de Montréal. IVADO is helping propel Montreal to a world leadership position in Big Data.

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